Each video showed a real client flow:
• Instant after-hours response
• Case qualified on the spot
• Zoom consult booked automatically
• Confirmation emails sent (client and internal)
This system works while your team sleeps, so you never miss another late-night case.
Hi, I'm Elias. I started Winslow Intake Systems to help small personal injury firms stop losing leads after hours. I’m not an agency and I don’t outsource anything. I design every system myself with a focus on speed, reliability, and making sure serious leads get qualified and booked, even at 2 AM.
Setup & Integration
Not at all. Our system is designed to run after-hours without interfering with your daytime team. We configure it to auto-activate after 5PM and shut off when your team logs in, all with a simple push of a button. No overlap, no disruption.
We handle 95% of the setup. You’ll need to join 3 short calls:
Everything else — integrations, automations, and call flows — we handle.
Zoom, Clio, Filevine, Gmail, Airtable, Twilio, MyCase, and more. Whatever your firm is already using, we can likely integrate with it. Or we’ll build a custom bridge if needed.
No — this isn’t off-the-shelf software. Every system is custom-built and adapted to your firm’s specific needs. You get tailored infrastructure built to fit your workflow.
Great. Our system isn’t here to replace your team. It’s designed to fill the gaps. We typically handle after-hours, weekends, overflow, or leads that come in through forms or chat.
AI Behavior & Call Handling
Less than 1% of calls result in a complete derail where the AI gets confused or goes silent. In about 5–10% of calls, it may say something robotic or unnecessary (like referencing “lead score”), but it still completes the intake. The system self-corrects or gracefully exits when needed.
We hear that a lot, until people try it.
The system introduces itself clearly as AI, asks smart, fast questions, and either books a consult or collects everything for your team. If a caller prefers, they can press 1 to leave a voicemail or request a callback.
The system is trained to handle 95% of intake conversations. If something falls outside that scope, it asks for clarification, flags the interaction, or passes it to your team. You’ll get the transcript and any missed details.
We can flag the lead, ask clarifying questions, or send a friendly follow-up email. You choose how you want non-ideal leads handled — nurture, route, or discard.
Absolutely. We match your firm’s brand, tone, and style. We can even adjust the AI’s voice and delivery — from professional to casual — and tailor every question or logic flow to your preference.
Yes. The system can intake leads from calls, form submissions, SMS, and chatbot interactions and unify all of it into a consistent qualification and follow-up workflow. The demo shows how it handles inbound calls, form, and chatbot input.
The system syncs with your real calendar — including tools like Google Calendar, Calendly, or Zoom — and checks availability before offering any consult times. It updates every 15 minutes to reflect the latest openings and blackout times. You can also define buffer windows, set limits per day, or block out specific days entirely. It’s fast, flexible, and built to prevent double-booking.
Performance, Proof & Outcomes
We give you call transcripts, booking confirmations, lead logs, and optional dashboards so you can see who contacted your firm, what happened, and what the outcome was. No black box.
Most firms close more high-value cases just by not missing late-night calls and form submissions. You’ll respond faster, qualify more leads, and save your team time every week.
We don’t offer trials, this isn’t off-the-shelf software. Every system is custom-built and takes real time to integrate. That said, the initial contract is only 3 months, and if you don’t love it, we can revert everything back without disrupting your current setup. The demo shows exactly how it works.
Pricing, Contracts & Support
Most firms start with a 3-month contract:
Most firms invest between $1,000–$3,000 per month depending on complexity, call volume, and the level of ongoing support you need. We’ll scope the work together so there are no surprises.
Perfect. That’s our favorite kind of client. We’ll build, manage, and optimize everything behind the scenes — so you just get qualified consults on your calendar.
Yes, but our specialty is after-hours. That’s where most firms lose their biggest cases. If you need daytime coverage too, we can build that into your system.
Yes. We can also help with lead nurturing, CRM cleanup, client follow-up workflows, and more.
Yes, SMS follow-up is fully supported. After a lead call, form, or chat interaction, we can automatically send custom follow-up texts to confirm consults, collect missing info, or nurture unresponsive leads. It’s completely customizable.