Each video shows a real client flow:
• Instant after-hours response
• Case qualified on the spot
• Zoom consult booked automatically
• Confirmation emails sent (client and internal)
This system works while your team sleeps, so you never miss another late-night case.
Many firms already have someone answering calls after hours. Almost none are qualifying, scheduling, and following up instantly.
If you’re a personal injury firm juggling intake on top of everything else, then this is for you.
Hi, I’m Eli. I started Winslow Intake Systems to help personal injury firms stop losing leads after hours and cut down on the manual work that drains staff time. All systems are custom-built in-house, not farmed out to third parties. Our focus is speed, reliability, and making sure serious leads get qualified and booked, even at 2 AM. Beyond intake, we also help firms automate other key workflows like follow-up messages, client updates, document preparation, and scheduling. The result is fewer missed opportunities, less busywork, and more time spent on cases.
Setup & Integration
No, we build out the system entirely and customize it to the tools you already use. You simply wake up with more consultations on your calendar.
Zoom, Clio, Filevine, Gmail, Airtable, Twilio, MyCase, and more. Whatever your firm is already using, we can integrate with it.
Great. Our system isn’t here to replace your team. It’s designed to fill the gaps. We typically handle after-hours, weekends, overflow, or leads that come in through forms or chat.
Not at all. Our system is designed to run after-hours without interfering with your daytime team. We configure it to auto-activate after 5PM and shut off when your team logs in, all with a simple push of a button. No overlap, no disruption.
We handle 98% of the setup. You’ll need to join 3 short calls:
Everything else — integrations, automations, and call flows — we handle.
AI Behavior & Call Handling
Fewer than 3% of calls fully derail because the AI gets confused or goes silent. When needed, the system either self-corrects or exits gracefully.
We hear that a lot, until people try it.
The system introduces itself clearly as AI, asks smart, fast questions, and either books a consult or collects everything for your team. If a caller prefers, they can press 1 to leave a voicemail or request a callback.
The system is trained to handle 95% of intake conversations. If something falls outside that scope, it asks for clarification, flags the interaction, or passes it to your team. You’ll get the transcript and any missed details.
We can flag the lead, call up and ask clarifying questions, or send a friendly follow-up email. You can choose how you want non-ideal leads handled. We’ll send you a list of most common options for you to choose from.
Absolutely. We match your firm’s brand, tone, and style. We can even adjust the AI’s voice and delivery — from professional to casual — and tailor every question or logic flow to your preference.
Yes. The system can intake leads from calls, form submissions, SMS, and chatbot interactions and unify all of it into a consistent qualification and follow-up workflow. The demo shows how it handles inbound calls, form, and chatbot input.
The system syncs with your real calendar — including tools like Google Calendar, Calendly, or Zoom — and checks availability before offering any consult times. It updates every 15 minutes to reflect the latest openings and blackout times. You can also define buffer windows, set limits per day, or block out specific days entirely. It’s fast, flexible, and built to prevent double-booking.
Performance, Proof & Outcomes
We give you full visibility into performance with real-time data. You get access to call transcripts, booking confirmations, lead logs, and reports so you can see exactly what’s happening. No black box.
We send regular performance summaries straight to your inbox and review them with you to make sure the system is hitting your goals. You’ll always know exactly what’s working, what’s booked, and what’s next.
Most firms close more high-value cases just by not missing late-night calls and form submissions. You’ll respond faster, qualify more leads, and save your team time every week.
We don’t offer trials, this isn’t off-the-shelf software. Every system is custom-built and takes real time to integrate. That said, the initial contract is only 3 months, and if you don’t love it, we can revert everything back without disrupting your current setup. The demo shows exactly how it works (demo: langstonandwells.com).
If you don’t book at least 3 new qualified appointments in our 90 day pilot period, we refund you 50% of the total amount within a week.
Pricing, Contracts & Support
We start every firm on a 90-day pilot. At the end of that period, one of three things happens:
You choose not to continue and we restore everything back to how it was before we started.
You love the results but want to manage the system yourself, so we hand everything over or build out your own sub-accounts if needed.
You continue working with us, either keeping just this service or expanding into additional automations.
Plus, if you don’t book at least three new qualified appointments in the pilot period, we refund 50% within a week.
Most firms invest between $1,000–$3,000 per month depending on complexity, call volume, and the level of ongoing support you need. We’ll scope the work together so there are no surprises.
Perfect. That’s our favorite kind of client. We will build, manage, and optimize everything behind the scenes so you only need to focus on the qualified consultations showing up on your calendar.
Yes, but our specialty is after-hours. That’s where most firms lose their biggest cases. If you need daytime coverage too, we can build that into your system.
Yes. We can also help with lead nurturing, CRM cleanup, client follow-up workflows, and more.
Yes, SMS follow-up is fully supported. After a lead call, form, or chat interaction, we can automatically send custom follow-up texts to confirm consults, collect missing info, or nurture unresponsive leads. It’s completely customizable.
